Terms & Conditions XC 88 – Complete Platform Usage Guide

Platform usage XC 88 at xc88.express is fully governed by these Terms and Conditions, together with our Privacy Policy and Responsible Gaming Policy, all of which form part of this agreement.

By completing the account registration process and checking the "I agree to the Terms and Conditions" box, you confirm that:

• You are at least 18 years old on the date of registration.
• You are a citizen or permanent resident located in a jurisdiction where use of this platform is legally permitted.
• You are acting on your own behalf and not on behalf of any third party.
• You have read, understood, and agreed to be bound by all provisions of these Terms.
• The information you provide during registration is true, accurate, and up to date.

XC 88 reserves the right to amend, update, or replace these Terms at any time with reasonable notice to users via the platform or registered email. Continued use of the platform after such notice is deemed acceptance of the revised terms.

To register and use the platform XC 88, you must meet all of the following eligibility requirements:

• Age Limit: You must be 18 years of age or older. XC 88 strictly prohibits the use of its platform by minors and takes active measures to prevent it, including age verification where required.
• Legal Eligibility: Use of this platform must comply with local laws in your jurisdiction. Users are solely responsible for ensuring their use of the platform adheres to all applicable laws.
• Unique Account: Each individual may only register one account. Any attempt to create a second account using different information is strictly prohibited.
• Accurate Information: All information provided during registration must be accurate and truthful. XC 88 reserves the right to request identity verification documents (MyKad or Malaysian passport) at any time.
• Personal Use: An XC 88 account is for personal use only. Accounts may not be transferred, sold, or used by any other party.

XC 88 reserves the right to decline a registration application or terminate an existing account without providing detailed reasons if we suspect any breach of eligibility requirements.

When the account XC 88 your registration is complete, you become the sole holder of that account and are fully responsible for all activity that takes place under it.

Your account security responsibilities:

• Choose a strong password (combining uppercase letters, lowercase letters, numbers, and symbols) and update it regularly.
• Never share your login credentials with anyone – including family members or friends.
• Log out of your account after each session, especially on shared devices.
• Enable two-factor authentication (2FA) from your account security settings whenever available.
• Report to the support team XC 88 immediately if you suspect your account has been compromised or accessed without authorisation.

XC 88 is not liable for any losses resulting from unauthorized access caused by a user's failure to keep their login credentials secure. However, we will cooperate fully with any investigation in the event of a reported security incident.

Accounts inactive for more than 12 consecutive months may be subject to a monthly maintenance fee of RM 5 until the balance is depleted or the account is reactivated. A notice will be sent to the registered email before any fee is applied.

All financial transactions on the platform XC 88 processed in Malaysian Ringgit (RM) via supported local payment methods only.

Supported Payment Methods:

Important Withdrawal Conditions:

• Withdrawals must be made to the same payment method used for the deposit (the "same source" principle).
• For withdrawals exceeding RM 5,000, identity verification (KYC) may be required before processing.
• Funds originating from bonuses must meet the specified rollover requirements before they can be withdrawn.
• XC 88 reserves the right to place a withdrawal on hold for investigation purposes in cases of suspicious activity, for a period not exceeding 14 business days.
• Any suspected money laundering activity will be reported to the relevant authorities, and all funds involved will be frozen immediately.

Platform XC 88 offers a variety of bonuses and promotions to members from time to time. All bonuses are subject to the specific terms and conditions stated alongside the relevant offer, as well as the following general guidelines:

• Welcome Bonus: Claimable once only by new members. Accounts suspected of being created solely to claim new member bonuses will be disqualified and terminated.
• Rollover Requirements (Wagering): Each bonus carries a rollover requirement that must be met before withdrawals are permitted. Rollover ratios typically range from 5x to 30x depending on the bonus type. Please check the specific terms for each promotion.
• Validity Period: Most bonuses have a validity period of 7 to 30 days from the date of crediting. Any bonus that expires before the rollover requirement is met will be automatically forfeited.
• Bonus Abuse: XC 88 employs advanced detection systems to identify bonus abuse. Any attempt to exploit promotional offers in an unauthorized manner will result in bonus cancellation and potential account closure.
• Eligible Games: Some bonuses may only be used on specific games. Rollover contribution rates vary by game category — slots typically contribute 100%, while Live Casino contributes between 10–50%.
• XC 88 reserves the right to modify, withdraw, or terminate any promotion at any time without prior notice.

All games available on the platform XC 88 – including slots, Live Casino, table games, poker, jackpots, and Sports Betting – are subject to the individual game rules set by the respective licensed game providers.

• Game Fairness: All games use a Random Number Generator (RNG) system that has been audited and certified by independent international bodies, including eCOGRA and BMM Testlabs. Game outcomes are entirely random and free from any form of manipulation.
• Technical Disruptions: Should a technical disruption or system failure occur while a game is in progress, XC 88 reserves the right to void the affected rounds and return the stakes to the players. All decisions regarding technical interruptions are final.
• Sports Betting: For sports betting including Malaysia Super League football, EPL, IPL cricket, and e-sports, official results from the relevant governing body will be used. In the event of a match cancellation or postponement, the applicable provider's betting rules will apply.
• Betting Limits: Each game and market has its own minimum and maximum betting limits. XC 88 reserves the right to adjust betting limits at any time, including for VIP players, based on risk profile assessments.
• Maximum Winnings: Maximum winnings from a single game session are capped at RM 2,000,000 except for progressive jackpots, which carry their own limits as stated in the relevant game terms.

The following activities are strictly prohibited on the platform XC 88 and may result in immediate account closure, forfeiture of all funds, and legal action where applicable:

• Registering more than one account or using a false identity or another person's identity.
• Bonus abuse through hedging, coordinating with other players to systematically complete rollovers, or any technique designed to profit from bonuses without genuine risk.
• The use of automated software (bots), prohibited decision-aid tools, or any technology that provides an unfair advantage over other players or the platform.
• Any attempt to hack, damage or disrupt the technical infrastructure XC 88.
• Money laundering or financing of illegal activities through the platform.
• Collusion between players in Poker or any player-versus-player game format.
• Filing a chargeback or unauthorized payment reversal through a bank or e-wallet provider after funds have been used for wagering.
• Selling, transferring, or renting your account to another party.

XC 88 uses advanced 24-hour monitoring systems to detect suspicious activity. Any account identified as engaging in the above activities will be dealt with promptly, including the freezing of funds pending the outcome of an investigation.

Protecting your personal data is our priority XC 88. Our platform adheres to strict data protection guidelines and employs the latest security technology to safeguard user information.

• 256-bit SSL Encryption: All data transmitted between your device and our servers XC 88 encrypted using 256-bit SSL protocol – the same standard used by Malaysian banking institutions.
• Data Usage: Your personal data is collected solely for the purposes of account management, transaction processing, identity verification, fraud prevention and service improvement. XC 88 does not sell user data to third parties for marketing purposes.
• KYC (Know Your Customer): To meet compliance requirements, XC 88 may request identity verification documents. All documents collected are stored securely and destroyed once no longer required.
• Privacy Policy: Further details on how we handle your personal data can be found in our Privacy Policy, available at Privacy Policy page.

XC 88 committed to promoting responsible entertainment. We believe that gambling should remain a fun and enjoyable pastime — not a financial or emotional burden on any of our users.

Responsible gaming control tools available to all members XC 88:

• Deposit Limit: Set daily, weekly, or monthly deposit limits from your account settings. Limits can be reduced immediately, but increases require a 7-day waiting period.
• Loss Limit: Set a maximum loss limit for a daily, weekly, or monthly period. Once the limit is reached, betting will be automatically blocked until the next period.
• Cool-Off Mode: Activate a 24-hour, 7-day, or 30-day break from your account settings. While break mode is active, you will not be able to make deposits or play.
• Self-Exclusion: Long-term self-exclusion options (6 months, 1 year, or permanent) are available for users who need an extended break.
• Play Time Monitoring: Set play time reminders and review your session history from your account dashboard.

If you or someone you know has a gambling problem, please contact our support team XC 88 or refer to a qualified local support organisation in Malaysia. Further information is available on the Responsible Gaming ours.

Please read this section carefully as it sets out the limits of liability XC 88 against users:

• XC 88 is not liable for any losses arising from technical failures, internet service disruptions, external cyberattacks, or any circumstances beyond our control (force majeure).
• The platform is provided on an "as-is" basis and XC 88 does not guarantee that the service will be entirely free from interruptions or errors at all times.
• Players are solely responsible for any taxes that may arise from gambling winnings under applicable Malaysian law.
• Maximum liability limit XC 88 against any user claim is limited to the total amount deposited by that user in the 30 days prior to the claim.
• Winnings credited in error due to a technical fault or system error are invalid and XC 88 reserves the right to withhold the relevant amount without requiring prior consent from the user.

XC 88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Users will be notified of any material changes via:

• A notice displayed on the platform's main page at least 7 days before the changes take effect.
• A notification sent to the user's registered email address.
• An in-account notification upon the user's next login.

Continued use of the platform after the effective date of any changes to the Terms constitutes full acceptance of the revised terms. If you disagree with any changes, you have the right to close your account and withdraw all remaining funds before the changes take effect.

The "Last Updated" date displayed at the top of this page reflects the date these Terms were last reviewed. The current version of the Terms is always available at xc88.express/terms-conditions.

If you have any questions, concerns or complaints regarding these Terms and Conditions or the use of the platform XC 88, please reach out to us through the following channels:

• Live Chat: Available on the platform 24 hours a day, 7 days a week — the fastest way to get a response.
• WhatsApp: Available 24/7 for inquiries and complaints in Bahasa Melayu.
• Email: support@xc88.express – for detailed enquiries or formal complaints requiring documentation.

XC 88 is committed to responding to all valid complaints within 24 working hours. Complaints involving financial transactions or account security will be prioritised and handled within 4 working hours.

For complaints that cannot be resolved through our support team, users may refer to the formal escalation process available on the platform. All complaints are logged and handled systematically to ensure a fair resolution for all parties.

These Terms and Conditions are governed by applicable law. Any dispute that cannot be resolved through negotiation will be referred to a mutually agreed arbitration body. The Bahasa Melayu version of this document is the official version and supersedes any other translations.